Karnex

FAQ

Shipping, returns, and sizing — quick answers.

How long does shipping take?

Usually 1–3 business days after shipping. You’ll receive a shipping email with tracking if available.

Can I return my order?

Yes. You can request a return within 14 days after delivery. Items must be unused and in original condition.

How do sizes fit?

If a product has size selection (S/M/L/XL), choose your usual size. If you’re between sizes, consider sizing up for a relaxed fit.

Where can I check my order status?

Use the order status page link from your confirmation email, or open `order.php` with your order code.

Want to start a return? Open RMA form